WALK-IN IN CLINIC OPENING JUNE 20, 2026
Emergency Dental Care — We're Here When You Need Us Most
- Licensed Dentists
- Hospital-Based Location
- Telehealth Available 24/7
- Most Major Insurances Accepted
- HIPAA-Compliant
Two Ways to Get Care
01
In-Person
Walk-In Office
Come in when you need us. No appointment, no referral required. Our team will evaluate your concern, take imaging if needed, and get you on a care plan — all in a single visit when possible.
St. Francis Bartlett Medical Arts Pavilion
2996 Kate Bond, Suite 311 • Bartlett, TN 38133
Mon–Fri, 8am–5pm
- No appointment needed
- Emergency evaluations
- X-ray & diagnostics on-site
- Medical-dental integration
02
Virtual
Telehealth Visit
Dental pain doesn’t wait for office hours. Connect with a licensed dentist from your phone or computer any time of day or night — we’ll help you understand what’s happening and get you the care you need.
Available 24 hours, 7 days a week
Nights, weekends & holidays included
- Fast diagnosis
- Prescription support sent to your pharmacy
- Guidance for pain & infections
- Most major insurances accepted
Untreated Dental Disease Has Real Medical Consequences
At Dental ERx, we treat oral health as a core part of overall health — not an afterthought.
Surgical Delays
Many surgical procedures require dental clearance beforehand. Untreated oral infections can push back surgeries and complicate recovery.
Infection Risk
An untreated dental infection doesn’t stay local. Left unaddressed, it can spread to the jaw, neck, or bloodstream — becoming life-threatening.
ER Overuse
Emergency rooms see thousands of dental-related visits every year — most of which could be addressed more effectively in a dental setting with proper access.
Cancer Treatment Delays
Oncology patients often need dental clearance before starting radiation or chemotherapy. Oral health is a critical part of treatment readiness.
Transplant Complications
Organ transplant teams routinely require dental clearance. Poor oral health can impact candidacy and post-transplant outcomes.
Medication Interactions
Complex medication regimens — blood thinners, immunosuppressants, bisphosphonates — can significantly affect dental care. We evaluate those risks as part of our work.
For Medical Providers
Your Dental Partner on the Hospital Campus
1
Contact Us
Call or email with your patient’s concern. A dentist will review the case and confirm availability.
2
Patient Is Seen
We see your patient promptly — in office or via telehealth — and perform a complete evaluation.
3
You Receive Documentation
We send a clear, concise report back to your team with findings, treatment provided, and any follow-up care needed.
Dr. Shanika Maddox
DDS, DrPH(c) • Founder & Director
about
Built on the Belief That Oral Health Is Overall Health
Dr. Shanika Maddox founded Dental ERx because she kept seeing the same problem: patients whose medical treatment was delayed, complicated, or derailed by untreated dental disease. The connection between oral and systemic health is well-established in research — but in practice, the two worlds rarely talk to each other.
With a background in clinical dentistry and a doctoral focus in public health, Dr. Maddox set out to build something different — a practice rooted in the hospital, embedded in the care team, and accessible to the community it serves.
Dental ERx is located inside St. Francis Bartlett’s Medical Arts Pavilion not by coincidence, but by design. Proximity to medical teams means faster coordination, better outcomes, and care that doesn’t fall through the cracks.
Walk In. Get Care. Walk Out.
Dental Care, Wherever You Are
You don’t have to wait for a weekday appointment to get answers. Our licensed dentists are available around the clock to help you understand what’s going on and what to do about it.
- Fast, accurate diagnosis
- Prescriptions sent directly to your pharmacy
- Guidance for pain, swelling, and infections
- Second opinions and follow-up care
- Most major insurances accepted
- Most major insurances accepted
- No commute, no waiting room
1
Submit Your Concern
Tell us what’s happening — pain, swelling, a broken tooth. Include photos if you can.
2
Patient Is Seen
We see your patient promptly — in office or via telehealth — and perform a complete evaluation.
3
You Receive Documentation
We send a clear, concise report back to your team with findings, treatment provided, and any follow-up care needed.
Frequently Asked Questions
Can’t find an answer? Call us at 901-646-0101.
Do I need an appointment to walk in?
Do you accept insurance?
Can my doctor refer a patient directly?
Is telehealth available on weekends and at night?
What if I don’t have insurance?
How is Dental ERx different from a regular dental office?
Walk-In Hours
Ready to Get Started
Ready When You Are
Walk in today, start a telehealth visit from your phone, or call us to talk through your needs. No referral required.